Returns & Exchanges

I’ve decided I don’t want this item, what’s your returns policy?

We totally get it, and thanks for asking! We have a 30-day return/exchange window in which you can return your order for a refund or exchange. To return it, the product(s) must be in original condition, fully intact with the original packaging and tags. If the product is received with any signs of wear and tear, an additional fee may be deducted from the refund, at our discretion.

Please note that we will not be able to issue a refund if the product received has been opened and the food may have been exposed to moisture.

Once we’ve received and inspected your return, we will process the exchange or refund. It can take up to 3-5 business days to process the return once it is received. 

Are there any additional fees if I want to return my product? 

Good question, there is indeed! You’ll need to pay an additional amount for the cost of the package shipping that we originally covered (up to $20 depending on the weight of the item), which will be deducted from your refund.

*These costs are the customer’s responsibility unless otherwise noted.

*We offer free returns if the item is broken or otherwise defective due to our team!